Julia Crittenden, Benefits Manager
With 17 years of experience in customer service and a background in the health insurance industry, Julia has developed a well-rounded skill set in both client-facing and operational functions. She specializes in reconciliations, onboarding, claims filing and processing, and the administration of benefits, with a proven track record of streamlining processes and enhancing service quality.
As the leader of the Benefits department, Julia brings a strategic approach to managing day-to-day operations, ensuring the accurate and timely delivery of benefits-related services. Her expertise extends to developing efficient workflows, guiding teams through complex tasks, and implementing best practices to maintain a high level of satisfaction among clients and vendors alike.
Julia’s extensive experience, combined with her leadership abilities, makes her a key asset in driving the success and growth of the organization. She is a licensed Insurance Producer in the lines of Accident, Health, Sickness, and Life.
Currently, she is working towards her Bachelor of Science degree in Business Administration with an emphasis in Marketing. In her spare time, she enjoys attending live music with her daughter and exploring new hobbies like painting, cross-stitching, and learning to play the guitar. She’s also a proud plant lover, with over 200 houseplants.
